Stonestep

About Stonestep

Stonestep brings decades of mass- and micro-insurance capability in front- and back-office technology to bring "Microinsurance as a Service" to our global partners.

Who are we?

Stonestep is a Swiss-based insurtech firm that is changing how insurance is delivered in emerging markets.

With its ‘Microinsurance as a Service’ platform, Stonestep enables mobile network operators, retailers and other corporations to easily diversify their services and generate additional revenue, by offering risk products designed to address the needs of first-generation insurance customers at an affordable price.

Headquartered in Switzerland, we are global in reach. From South America and Africa to Asia, where we are now expanding into Singapore, the Philippines and Myanmar.

Our Expertise

Stonestep's Products, Distribution and Tangible Services,
bring our partners closer to their customers.

Product

We specialize in tangible consumer risk products protecting property and income, and providing services that customers can use now.

Distribution

Our "Microinsurance as a Service" structure allows our global partners to expand into a new line of customer services, improving brand value while maintaining focus on their core business.

Services

We build local networks to deliver real services directly to our customers. We bring the platform necessary for high volume, low ticket, high frequency risk products for all.

Our Vision & Proposition

We make it easy for our clients to build and grow successful insurance offerings
which complement their core business.

Insurance and protection products are proven to:

Improve wellbeing of individuals, households, and small businesses.
Provide security for economic growth and investment.
Increase effectiveness of core product offers, vendor arrangement, and employee retention.
We rapidly expand and connect with populations who desire these protections.
We believe that financial resilience is a core need for everyone and that it can be achieved in a manner that is both socially motivated and economically sound.

Our Proposition

We create products that are relevant and valuable to people's day-to-day lives
This makes it easy for our partners to meet their customers' needs in a way that profits everyone.
Our proven track record with process innovations enables us to lead both in entering new markets and designing new technologies.
We have the capacity to do what's needed, the independence to do it right, and the drive to do it fast.

Service

We are expert at high-volume, high-quality customer care with fast resolution.
We provide the technical and administrative backbone which allows our partners to stay focused on their core business.
We specialize in the rapid growth phase – from first sale through to massive scale.
We deliver global scale to each partner, helping our partners to achieve consistent excellence.

Our Global Experience

Brazil

Launched the first dedicated mass-consumer insurance and service provider in the country, growing it to service over 18 million annual customers via mobile operators, retailers, utilities, and other channels.

Ghana

Designed the first smartphone protection product in the country, enabling consumers to protect what is often their most valuable possession and connection to the outside world.

Thailand

Launched the first Pre-Paid SIM card which included accident income protection, a product never before accessible to the 'unbanked'. Now over 100,000 new customers are signing on to this protection a month.

Myanmar

Partnered with the countries' leading microfinance provider to truly understand the risks their clients face. Enabling the creation of risk products that will protect over 600,000 people.

Jordan

Designed and implemented a market-first and award winning product for working women with cash benefits for hospitalization.

China

Implemented savings deposit-linked insurance and micro-accident policies through partners in rural China.

Bolivia

Rolled out multiple products with specific "tangibility" features such as pharmacy discounts, food voucher. "Scratch-card" policy forms with pre-paid Personal Accident and phone activation.

Mexico

Implemented simple over-the-counter insurance for accidents, dental, medical assistance, and mobile phone handsets via the market's leading retail channels as well as through microfinance institutions.

South Africa

Developed and implemented the first smartphone-enabled microinsurance field agency with a leading mobile-bank, offering legal protection products to customers in the townships.

Chile

Designed and implemented strategies which have developed some of the largest distributors of mass-consumer insurance in the market -- specialized insurance departments within leading retail groups.

Indonesia

Designed and implemented products ranging from mobile device protection through to protection of the home, distributing these through multiple channels.

Stonestep Leadership Team

Led by pioneers of the industry, and globally based,
our team members are uniquely focused on our partners goals.

Brandon Mathews

CEO

Brandon is a recognized leader in innovative insurance business services for emerging markets. He started AIG’s global micro- and mass- insurance with major propositions in Brazil (Garantec) and India (Cattle insurance). He led Zurich Insurance’s global Emerging Consumer division to major launches in Asia, Africa, and Latin America, establishing a major legacy of growth and profitability at both companies.

Renata Rego

Mass and Micro Operations

Renata started her career at GE Capital in Brazil, and later had senior roles in Garantec, Unibanco AIG and Zurich Insurance. Renata brings unsurpassed experience in project management, operations, customer care and IT development to deliver reliable high-volume, low-cost administration.

Alex Mathews

Regional CEO and Head of Operations, Asia

Alex leads Stonestep’s business operations in Asia. Based in Kuala Lumpur, Malaysia, he is responsible for setting up and running the Regional Hub, Business Development and Sales plus new market entry. He has been with Stonestep for 5-years and has lived in 5-countries across Africa and Asia. Prior to joining Stonestep, he was a Senior Project Developer of utility solar and wind energy projects in North America.

James Croyston

General Counsel

James is an English-qualified solicitor with over 10 years’ general commercial legal experience. He trained and qualified in a top City firm in London, worked in-house at one of the world’s largest reinsurance companies and a financial data enterprise, and as a consultant. He has considerable experience working with start-ups across the globe, and is passionate about giving pragmatic legal advice that helps businesses operate whilst ensuring risks are minimised.

Theresa Patricios

Group Chief Financial Officer

Theresa is a qualified UK actuary with over 18 years’ experience in the insurance industry. Her expertise spans across a wide range of functional areas, namely P&C underwriting and structuring, reserving, financial controlling and budgeting, investment steering and reporting, asset-liability and capital management. She has held senior roles and managed teams at XL, Catlin and Swiss Re.

Anita Horgosi

Chief of Staff

Anita brings business and corporate development expertise from both the energy and insurance industry. She joined Stonestep from Zurich Insurance, where she worked as a business consultant on strategy, transformation and innovation projects in Europe and Asia. She particularly enjoys new market entry and research projects, working with on the ground teams, and she is an advocate for active Talent management.

New stepping stones to economic growth.

Taking the first step the right way.

Working in step with our partners.

Stepping up to the challenge.

A stepped sequence of new products.